How to cancel Ubisoft+

Before you cancel

• There's no fixed contract, so you can cancel anytime. Your access simply runs to the end of the period you've paid for.
• Expect to be offered a retention discount or loyalty deal to make you stay. If you're sure you want to cancel, stand your ground.
• There may be a notice period, so you can be billed for a short while after you ask to leave. Cancel as early as you can.
• Cancel from the account you actually pay with, and make sure you're the billing owner before you start.
• Get a confirmation (on-screen or by email) and keep it as proof of the date you cancelled.

How to cancel Ubisoft+, step by step

1. If you subscribed via the Ubisoft Store or Ubisoft Connect PC: go to the Ubisoft Store and log in.
2. Select the avatar icon at the top right of the page, then 'My Subscription'.
3. Select 'Cancel Membership' and choose 'Yes' to confirm.
4. You keep access until the end of the period; the button changes to 'Re-Activate Ubisoft+'.
5. If you subscribed via Xbox, PlayStation, or Amazon Luna, cancel on that platform instead.

Ways to cancel

Online

ubisoft.com

Notice, fees & cooling-off

Notice period

Cancel any time before renewal; access continues to the end of the current billing period. Rewards tier resets 30 days after cancelling.

Early-exit charge

None. Generally non-refundable, BUT most EU/EEA + UK customers have a 14-day withdrawal right (7 days in Brazil/Taiwan) for a partial refund; countries not on Ubisoft's list are non-refundable. A failed payment can suspend and then auto-cancel the sub within 2 days. Cancelling can affect game progression/DLC access.