How to cancel The Guardian

Before you cancel

• There's no fixed contract, so you can cancel anytime. Your access simply runs to the end of the period you've paid for.
• Expect to be offered a retention discount or loyalty deal to make you stay. If you're sure you want to cancel, stand your ground.
• There may be a notice period, so you can be billed for a short while after you ask to leave. Cancel as early as you can.
• If you subscribed through Apple, Google or another provider, you must cancel with them, not The Guardian directly.
• Get a confirmation (on-screen or by email) and keep it as proof of the date you cancelled.

How to cancel The Guardian, step by step

1. Primary route: log in at manage.theguardian.com and open Manage subscription.
2. Select your subscription, contribution or membership and follow the cancellation instructions at the bottom of the page.
3. Cancellation takes effect at the end of the current billing period.
4. You can also cancel via the Help Centre contact form, or email customer.help@theguardian.com for subscription enquiries.
5. If you want to delete your account too, cancel the payment first, then delete.

Ways to cancel

By phone

0330 333 6767

Online

manage.theguardian.com

By email

customer.help@theguardian.com

Notice, fees & cooling-off

Notice period

Cancel before the next payment date; access/benefits continue to end of current billing period. You can also suspend (pause) a print subscription up to ~5 weeks/year.

Early-exit charge

None; no ETF. Supporter benefits (ad-free etc.) end when the subscription expires.