Cancellation guide
How to cancel Strava
A clear, step-by-step guide to cancelling your Strava Gym & Fitness, plus the things worth checking before you leave.
Before you cancel
- There's no fixed contract, so you can cancel anytime. Your access simply runs to the end of the period you've paid for.
- Expect to be offered a retention discount or loyalty deal to make you stay. If you're sure you want to cancel, stand your ground.
- There may be a notice period, so you can be billed for a short while after you ask to leave. Cancel as early as you can.
- If you subscribed through Apple, Google or another provider, you must cancel with them, not Strava directly.
- Always get your cancellation confirmed in writing and keep it.
How to cancel Strava, step by step
- Cancel on the same platform you subscribed on.
- Website: log in, click your profile picture (top right), then Settings > My Account > 'Cancel subscription'.
- In-app (iPhone/Android): You tab > gear icon (Settings) > 'Your Strava Subscription' > 'Manage Your Subscription'.
- Cancel at least 24 hours before your renewal date to avoid auto-renewal.
- You keep subscription features until the end of the current term; your activities and data are not deleted.
Ways to cancel
- Online
- strava.com
Notice, fees & cooling-off
- Notice period
- Cancel at least 24 hours before renewal (esp. to stop a free-trial charge); access continues to the expiration date shown.
- Early-exit charge
- None. Full refund only within 14 days of purchase per Strava's terms; otherwise non-refundable. Uploaded activities are kept when you revert to free.
5 Jul 2026