How to cancel Sky Go

Before you cancel

• There's no fixed contract, so you can cancel anytime. Your access simply runs to the end of the period you've paid for.
• Expect to be offered a retention discount or loyalty deal to make you stay. If you're sure you want to cancel, stand your ground.
• There may be a notice period, so you can be billed for a short while after you ask to leave. Cancel as early as you can.
• Cancel from the account you actually pay with, and make sure you're the billing owner before you start.
• Get a confirmation (on-screen or by email) and keep it as proof of the date you cancelled.

How to cancel Sky Go, step by step

1. Sky Go is included free with your Sky TV subscription, there is nothing separate to cancel.
2. To stop Sky Go, cancel or change the underlying Sky TV subscription it is tied to.
3. Go to My Sky at sky.com/cancel to manage your Sky TV package.
4. Sky Go access ends when the linked Sky TV subscription ends.

Ways to cancel

By phone

0333 759 1018

Online

sky.com

Notice, fees & cooling-off

Notice period

Not applicable, tied to your Sky TV subscription.

Early-exit charge

Not applicable, there is no separate Sky Go charge. Any early-termination charge applies to the underlying Sky TV contract.