Cancellation guide

How to cancel McAfee

A clear, step-by-step guide to cancelling your McAfee Software, plus the things worth checking before you leave.

Before you cancel

  • There's no fixed contract, so you can cancel anytime. Your access simply runs to the end of the period you've paid for.
  • Expect to be offered a retention discount or loyalty deal to make you stay. If you're sure you want to cancel, stand your ground.
  • There may be a notice period, so you can be billed for a short while after you ask to leave. Cancel as early as you can.
  • If you subscribed through Apple, Google or another provider, you must cancel with them, not McAfee directly.
  • Get a confirmation (on-screen or by email) and keep it as proof of the date you cancelled.

How to cancel McAfee, step by step

  1. Go to myaccount.mcafee.com and sign in with the account that bought the subscription.
  2. Open 'Auto-Renewal Settings'.
  3. Click 'Turn off' to cancel auto-renewal, then confirm.
  4. You keep protection until the end of the current paid period.
  5. For a refund, use McAfee's 'Request a Refund' flow within 30 days of a new purchase or 60 days of an auto-renewal charge (annual subscriptions bought direct from McAfee).

Ways to cancel

By phone
1-866-622-3911

Notice, fees & cooling-off

Notice period
Turn off auto-renewal any time before the renewal date. Cancelling stops future renewals; the current term runs to its end.
Early-exit charge
None. 30-day money-back on new purchases; 60-day full-refund window on auto-renewals (must be requested via support). Beware fake 'McAfee renewal' scam emails/phone numbers.

5 Jul 2026