How to cancel Max (HBO Max)

Before you cancel

• There's no fixed contract, so you can cancel anytime. Your access simply runs to the end of the period you've paid for.
• Expect to be offered a retention discount or loyalty deal to make you stay. If you're sure you want to cancel, stand your ground.
• There may be a notice period, so you can be billed for a short while after you ask to leave. Cancel as early as you can.
• If you subscribed through Apple, Google or another provider, you must cancel with them, not Max (HBO Max) directly.
• Get a confirmation (on-screen or by email) and keep it as proof of the date you cancelled.

How to cancel Max (HBO Max), step by step

1. If Max bills you directly: go to HBOMax.com/subscription and sign in.
2. Select 'Cancel Your Subscription'.
3. Confirm and note your expiration date, you can keep streaming until the end of the billing period.
4. In the Max app: go to Subscription > Manage Subscription > Cancel Subscription, then confirm.

Ways to cancel

Online

hbomax.com

Notice, fees & cooling-off

Notice period

Cancel before your next billing date; access runs to end of billing period.

Early-exit charge

None; fees are non-refundable and NOT prorated - no partial refund for mid-cycle cancellation.