Cancellation guide

How to cancel ExpressVPN

A clear, step-by-step guide to cancelling your ExpressVPN Software, plus the things worth checking before you leave.

Before you cancel

  • There's no fixed contract, so you can cancel anytime. Your access simply runs to the end of the period you've paid for.
  • Expect to be offered a retention discount or loyalty deal to make you stay. If you're sure you want to cancel, stand your ground.
  • Cancel before your next renewal date to avoid being charged for another period.
  • If you subscribed through Apple, Google or another provider, you must cancel with them, not ExpressVPN directly.
  • Get a confirmation (on-screen or by email) and keep it as proof of the date you cancelled.

How to cancel ExpressVPN, step by step

  1. Go to the account portal at portal.expressvpn.com/my-subscription.
  2. Enter your email and select 'Send Code', then type in the verification code emailed to you.
  3. Under 'Automatic renewal', click 'Cancel subscription' and confirm.
  4. You keep access until the last day of your current subscription cycle; you just won't be billed again.
  5. For a refund within the 30-day money-back guarantee, sign in to the portal, open Account & Billing, click the relevant invoice and choose 'Contact Support' to request it (or ask via live chat).

Ways to cancel

Notice, fees & cooling-off

Early-exit charge
None; 30-day money-back guarantee (first-time users, direct purchases only; not Apple/Google in-app)

4 Jul 2026