How to cancel EA Play

Before you cancel

• There's no fixed contract, so you can cancel anytime. Your access simply runs to the end of the period you've paid for.
• Expect to be offered a retention discount or loyalty deal to make you stay. If you're sure you want to cancel, stand your ground.
• Cancel before your next renewal date to avoid being charged for another period.
• Cancel from the account you actually pay with, and make sure you're the billing owner before you start.
• Get a confirmation (on-screen or by email) and keep it as proof of the date you cancelled.

How to cancel EA Play, step by step

1. Cancel on the same platform you subscribed on.
2. PC (EA app or ea.com): sign in to your EA Account, open 'Your membership', choose 'Manage', then on the browser page that opens select 'Cancel membership'.
3. PlayStation: Settings > Account Management > Account Information > PlayStation Subscriptions > EA Play > 'Turn Off Auto-Renewal'.
4. Xbox: sign in to your Microsoft account > Services & subscriptions > EA Play > 'Manage' > 'Turn off recurring billing'.
5. Steam: Steam > Account details > Manage Subscriptions > 'Cancel'. Epic: epicgames.com account > Subscriptions > EA Play > 'Cancel'.

Ways to cancel

Online

ea.com

Notice, fees & cooling-off

Early-exit charge

None; not refundable except 14-day right of withdrawal (EEA/UK/Brazil/Korea/etc) if no benefits used

Cooling-off

Brazil, EEA, Korea, South Africa, Taiwan, Turkey, UK and Ukraine: full refund if you cancel within 14 days of joining without using any membership benefits, by contacting EA Help.