How to cancel Disney+

Before you cancel

• There's no fixed contract, so you can cancel anytime. Your access simply runs to the end of the period you've paid for.
• Expect to be offered a retention discount or loyalty deal to make you stay. If you're sure you want to cancel, stand your ground.
• There may be a notice period, so you can be billed for a short while after you ask to leave. Cancel as early as you can.
• If you subscribed through Apple, Google or another provider, you must cancel with them, not Disney+ directly.
• Get a confirmation (on-screen or by email) and keep it as proof of the date you cancelled.

How to cancel Disney+, step by step

1. Go to disneyplus.com and sign in using a web browser or the mobile app (you can't cancel from the smart TV app).
2. Open your Profile, then select 'Account'.
3. Under Subscription, select your Disney+ subscription, then choose 'Cancel Subscription'.
4. Pick a reason if prompted, then confirm to complete the cancellation.
5. Cancellation takes effect at the end of your current billing period, and you keep access until then.

Ways to cancel

By phone

US: 1-888-905-7888 (24/7); Canada: 1-888-282-0520; UK: 020 3936 2903; Australia: 1800-965-160

Online

disneyplus.com

Notice, fees & cooling-off

Notice period

Cancel any time; access continues to the end of the current billing term (monthly/annual). No pause option.

Early-exit charge

None; no partial refunds for unused time. Cancelling the standalone plan can affect a bundle. Promo/intro rates jump to standard price at renewal.