How to cancel ClassPass

Before you cancel

• There's no fixed contract, so you can cancel anytime. Your access simply runs to the end of the period you've paid for.
• Expect to be offered a retention discount or loyalty deal to make you stay. If you're sure you want to cancel, stand your ground.
• There may be a notice period, so you can be billed for a short while after you ask to leave. Cancel as early as you can.
• If you subscribed through Apple, Google or another provider, you must cancel with them, not ClassPass directly.
• Always get your cancellation confirmed in writing and keep it.

How to cancel ClassPass, step by step

1. Sign in at classpass.com or open the ClassPass app.
2. Open Profile (bottom right in the app), then Settings.
3. Under 'Billing', select the 'Cancel my membership' link.
4. Click the 'Cancel your membership' link and follow the prompts to confirm the request.
5. You should get a cancellation confirmation email. If you don't receive one, the request did not go through.

Ways to cancel

Online

classpass.com

Notice, fees & cooling-off

Notice period

Submit 48h before cycle/renewal date; access to end of cycle; unused credits forfeited

Early-exit charge

None; no refunds for unused months/credits except refund within 5 days of first payment (or relocation/disability/death)