How to cancel Canva

Before you cancel

• There's no fixed contract, so you can cancel anytime. Your access simply runs to the end of the period you've paid for.
• Expect to be offered a retention discount or loyalty deal to make you stay. If you're sure you want to cancel, stand your ground.
• Cancel before your next renewal date to avoid being charged for another period.
• If you subscribed through Apple, Google or another provider, you must cancel with them, not Canva directly.
• Get a confirmation (on-screen or by email) and keep it as proof of the date you cancelled.

How to cancel Canva, step by step

1. On canva.com, click your account profile (top right) to open the menu, then go to Billing.
2. On your plan, select 'Cancel plan'.
3. Select 'Continue cancellation'.
4. Choose a reason for cancelling and select 'Continue cancellation' again.
5. Confirm the cancellation, you keep paid features until the end of the current billing period.

Ways to cancel

Online

canva.com

Notice, fees & cooling-off

Early-exit charge

None; no automatic refunds - case-by-case via support (30-day trial means card often not charged)